Luisanna Cocco, Giulio Concas, and Michele Marchesi
[1] SugarCRM: CRM Total Cost of Ownership ComparingOpen Source Solutions to proprietary Solutions, BusinessWhite Paper, http://www.sssworld.com/Portals/84636/docs/TCO%20White%20Paper.pdf 2005. [2] Top 10 Open Source CRM Software Systems, http://www.crmsearch.com/open-source-crm.php [3] R. Miller, Is Open-Source CRM Right for Your Company?,2009, http://www.insidecrm.com/features/opensource-right-company-030309/ [4] T. Weiss, Don’t Forget to Consider Open Source CRMin Your Software Selection Open Source CRM OSS,http://www.crmsearch.com/open-source-crm-selection.php [5] E. Haruvy, S.P. Sethi, and J. Zhou, Open source develop-ment with a commercial complementary product or service,Production and Operations Management, 17(1), 2008, 29–43. [6] R.A. Ghosh, Study on the economic impact of open sourcesoftware on innovation and the competitiveness of the infor-mation and communication technologies (ICT) sector in theEU, UNU-MERIT, 2006. [7] L. Cocco, K. Mannaro, G. Concas, and M. Marchesi, Studyof the competition between proprietary software firms andfree/libre open source software using a simulation model, inSoftware Business, Second International Conference, ICSOB2011, Brussels, Belgium, June 8–10, 2011. Proceedings, LectureNotes in Business Information Processing, Vol. 80 (Berlin,Heidelberg: Springer, 2011), 56–69. [8] L. Cocco, G. Concas, M. Marchesi, and G. Destefanis,Agent-based modelling and simulation of the software market,118including open source vendors, Journal of Information Tech-nology Management, 24(1), 2013, 13–25. [9] L. Cocco, G. Concas, and M. Marchesi, Simulation of the com-petition among traditional and on-demand software vendors,Simulation (under review). [10] S. Lehmann and P. Buxmann, Pricing strategies of softwarevendor, Business and Information Systems Engineering, 1(6),452–462. Available at: http://aisel.aisnet.org/bise/vol1/iss6/,2009. [11] P. Dasgupta and R. Das, Dynamic pricing with limited com-petitor information in a multi-agent economy, CooperativeInformation Systems: 7th International Conference. Volume1906 of Lecture Notes in Computer Science, Eilat, Springer,2000, 299–310. [12] J. Rohitratana and J. Altmann, Impact of pricing schemeson a market for Software-as-a-Service and perpetual software,Future Generation Computer Systems, 28(8), October 2012,1328–1339, Elsevier. [13] S. Slowinski, R. Nguyen, and S. Panicker, Global software ondemand, Shifting the balance of power, Societe Generale CrossAsset Research, Pan-European Equity Research, 17 September2007.
Important Links:
Go Back